Job Description
job summary:
We are seeking a motivated, hands-on Flight Operations Manager to join our fast-paced fulfillment and delivery team. The ideal candidate thrives in dynamic settings, leads by example, and is looking to develop their leadership career. A foundational understanding of supply chain processes and performance metrics is highly desirable.
Various shifts are available. Core hours are 8:00am-8:00pm, but hours will vary between 6:00am-10:00pm with a max of 40 hours a week. Hours are dependent upon business needs, personal preference, and may vary between a traditional 8 hours, 5 days a week or even 12, 12, 12, 4.
location: San Pablo, California
job type: Solutions
salary: $38 - 42 per hour
work hours: Rotating Shifts
education: High School
responsibilities:
- Oversee daily operations and staffing across assigned locations
- Partner with management to provide consistent seven-day market leadership coverage
- Create and review schedules, identify coverage gaps, and coordinate staffing solutions
- Monitor employee attendance, punctuality, dress code, and policy compliance
- Coach and develop Tier 1 and Tier 2 employees and hold team members accountable for performance
- Facilitate onboarding and operational training and ensure all required documentation is completed
- Monitor key operational metrics, including order performance, collection times, out-of-stock rates, and site readiness
- Conduct routine site visits and maintain visibility with field teams
- Communicate daily priorities, risks, staffing needs, and operational updates to leadership
- Partner with recruiting and staffing vendors to address vacancies, call-outs, and attendance concerns
- Investigate and document employee incidents and escalate matters appropriately
- Maintain accurate attendance, training, performance, and disciplinary records
- Support launches, schedule changes, process improvements, and other market-growth initiatives
- Serve as the primary market contact when upper management is off or unavailable
qualifications:
- Minimum 2-3 years of experience supervising employees in operations, logistics, transportation, retail, hospitality, field services, or a similar fast-paced environment
- Previous experience managing employee schedules, attendance, and performance
- Experience leading teams across multiple locations or geographically dispersed worksites
- Ability to work five days per week on a schedule that may include weekends, early mornings, evenings, or holidays based on operational needs
- Ability to travel regularly between assigned-area locations
- Valid driver's license and reliable transportation
- Ability to work independently while maintaining frequent communication with remote leadership
- Ability to use spreadsheets, scheduling platforms, messaging tools, and digital reporting systems
- Ability to respond calmly and professionally to time-sensitive staffing and operational issues
- High school diploma or equivalent
- Ability to meet any physical and site-access requirements associated with the operation
- Experience managing vendor-supplied or contingent workforces
- Experience supporting last-mile delivery, aviation, autonomous technology, or emerging-technology operations
- Experience working in a client-facing or outsourced service environment
- Familiarity with workforce-management, attendance-tracking, and scheduling systems
- Experience opening new locations or supporting market expansion
- Experience preparing daily and weekly operational reports
- Knowledge of progressive discipline and employee-relations documentation
skills:
Google Workspace,Microsoft Office,Ability to analyze,attention to detail,Excellent written and verbal communication,planning skills,Sound judgment,leadership,people leadership,client experience,developing teams,drone,coaching,metrics,scheduling,management skills
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Tags
Hourly pay, Temporary work, Work experience placement, Work at office, Local area, Remote work, Shift work, Rotating shift, Afternoon shift, Early shift